PLANTSHED
GA Design Challenge
PLANTSHED
Project Team
Cesar Elias
Role:
UX | UI Design
Overview
PlantShed is a family run floral and botanical shop in New York since the 1950’s. They take pride in providing a diverse background in landscape design, floral design, and horticulture. They strive to do this diverse selection of interior and exterior plants, tailored floral arrangements, and ever evolving collection of pottery.
Preliminary Research
Plant Parents across the United States spent $8.5 billion more on gardening-related items in 2020 than they did in 2019, an increase of 18.7%, according to data from the U.S. Census Bureau.
Competitive Analysis
Direct competitors were researched to see how PLANTSHED compared. They lacked in having a plant care library , Rewards Program, Rare Plant selection, and having a guaranteed compared to its competitors.
02 Affinity Mapping
5 people were interviewed 2 were self proclaimed plant experts and the other 3 plant enthusiast. Each kind of person had different needs and pain points.
Following our user interviews, we synthesized our findings based on what users were saying about their goals and frustrations.
What users were saying:
“Browsing a Plant shop is similar to how you would browse to a museum.”
“The plant world has become more like the art world”
“I like easy care plants that don't require too much attention”
Social Media (instagram) is a big influence on what I may want to buy. you can look up hastags and look at all the different forms ,colors and maturities .
I like to support smaller businesses and they sometimes have good prices. That would include etsy, local plant stores, and farmers markets.
03 Personas
With all the data we were able to create personas and identified key needs and goals for our targeted user.
Key focus areas of user needs
Plant requirements
Needs to be well informed of care and expected condition of the plant.
Needs to be well informed of care and expected condition of the plant.
Needs to be guaranteed that the plant’s health shown online is the way the plant that will arrive to their door step.
Affordability
Needs to be rewarded for her loyalty to her favorite shops.
Problem Statement
Finding the perfect plant can take time, taking into account users’ lighting/ humidity conditions, space, trends, and affordability. This leaves the user feeling discouraged, and overwhelmed.
Informational Architecture
Using the tool Optimal Workshop users were given the tasks to sort the wide range of products into different categories. This provides the best way to organize the websites navigation.
04 Sketch and LoFi
possible solutions were sketched that will help user’s needs and goals . it was a quick way to get ideas from one and other and design solutions.
The Key design areas
Needs to be able to buy rare plants locally and at an affordable price
Needs to be well informed of care and expected condition of the plant.
Needs to be guaranteed that the plant’s health shown online is the way the plant that will arrive to their door step.
Needs to be rewarded for her loyalty to her favorite shops.
07 What Was learned?
What is next?
Opportunities
Make site more Beginner friendly
Educate Beginners on how to pick out plant ) Add info explaining light requirements, watering and humidity.
Loyalty points should be in a better location
look at indirect competitors on how they manage loyalty programs
Issues with Maze
Look at other Maze alternatives and doing some in person userability tests